HR Experts Advise Office Return. Businesses wanting to boost productivity among their teams and help their development should bring them back into the office. That’s the advice of HR experts at Swindon-based HR Dept. They believe SMEs should follow the lead of big corporates and end the predominance of working from home.
‘Recent moves by corporate giants like Amazon, BT and Asda to bring their teams back to the office have reignited the debate on the merits of in-office work,’ said Peter Jones, MD of the HR Dept.
‘Amazon now expect staff to work at least three days a week in the office. BT have mandated three to four days for key roles. And Asda has announced plans for a structured hybrid model.’

Working models
The working from home model came to the fore in the pandemic. But, five years on, Peter believes now is a good time to make office-based or hybrid working the norm.
‘While video platforms like Microsoft Teams and Zoom have proven invaluable, they can’t replicate the spontaneity and energy of in-person collaboration,’ said Peter. ‘Office environments foster dynamic discussions. They encourage brainstorming, and allow teams to exchange ideas fluidly.’
Peter cited a study by the UK’s Chartered Institute of Personnel and Development (CIPD). It found 63% of organisations believe in-person working boosts collaboration and innovation. Significant factors in driving business success.
As employees have immediate access to colleagues and resources, it also reduces delays and ensures smoother operations.
‘Working in the office will particularly benefit younger, less experienced employees. Or those beginning a new career, who will find it easier to access hands-on training and mentoring. There is no substitute for the informal learning that takes place by dint of being present, and observing and shadowing colleagues.’
Further, Peter stressed working in the office would help develop teamwork and a positive company culture. And was generally better for employees’ mental health.
‘Isolation because of prolonged remote working has links with rising mental health issues. Such things as feelings of loneliness and burnout. Offices offer structured environments where employees can:
- Form social connections
- Access support networks and..
- … achieve a better work-life balance.’
The ripple effect
That aside, the local economy benefits from employees coming into work. Local cafes, restaurants and retail outlets thrive when office workers return. It all creates a ripple effect that supports jobs and communities.
Yet, Peter stressed that employers avoud brining in any change to working patterns overnight.
‘Like the big corporates, businesses will need to draw up and put in place structured return-to-office policies.’
And he said working in the office didn’t mean an end to flexible working. That’s a key element of the government’s new employment legislation.
‘Every organisation is unique, and policies need tailoring to meet the needs of the business and its employees. Hybrid models – combining the best of both worlds – can provide a balanced approach. One that fosters collaboration while respecting individual preferences and lifestyles.’
For help and advice on drawing up a return-to-work policy, get in touch with the HR Dept Swindon, North Wiltshire and East Cotswolds. Visit https://www.hrdept.co.uk/swindon-north-wiltshire-east-cotswolds/
Or email Managing Director Peter Jones: peter.jones@hrdept.co.uk or call 01793 683 398.
Peter and his team work with businesses across Swindon, Chippenham, Hungerford, Marlborough, Calne, Devizes, Burford, Lechlade and Carterton. They have a sister company working with businesses based in London.



